Support
We can see exactly which one you have
Quote this serial and we already know the product, the batch and the factory run it came from. No photos of labels, no guessing which model.
- SerialPPFKN490P
- SKUPP-TRAY-STD
- Batch25C-1075
Get in touch
- 1
Email hello@pottyplant.com.au
Put the serial in the subject line. Most things are answered same business day.
- 2
Warranty claim
Tray guaranteed 2 years. Check your cover before you write — it saves a round trip.
- 3
Replacement parts
Grass pads, fortnightly or monthly. Tell us the SKU above and we'll match the size and colourway.